Frequently Asked Questions about Fast Newsletters

Will you customize my newsletter for me, including adding my personal branding? +

Yes, we can do that. Our Done-for-You fee is $87 per month. That includes both the print and email newsletters, and includes our monthly Email Blast–a special success story that highlights your real estate expertise, and is to be sent between your newsletter mailings.

Customization of your newsletters includes:

Personalizing your template, providing a unique header, inputting up to three of your personal articles, changing the quiz to suit your needs, adding your client names to the thank you box, and more. We will also convert your list to MailChimp and send your email newsletters, too!

Please contact us to set an appointment, where we will discuss your needs. Provide your name, email address and phone number here, and we’ll be in touch to arrange a phone appointment. We want you to be 100% thrilled with the quality of your Done-for-You newsletter.

What kind of content do you use? Do you use local content? Real estate content? +

Our content is written by expert real estate newsletter writers and active real estate agents. We do not simply throw together a bunch of real estate related articles or fluffy non-specific content. We use psychological motivators and a mix of articles that have been chosen to build your image and reputation. Our newsletters are designed to be direct response, giving people reasons to remember and contact you. Our content may include “trending” news that relates to homeowners (one example is a recent article about airbnb.com).

However, our content is not local. We do not write about your neighborhood or city or even your region. Instead, we recommend that you replace one of the articles inside the newsletter with a local story. Many agents change the back page article to a personal testimonial story. The email version does have a place at the top of the email for a short note from you. The print version does not.

Keep the word count similar to the article you are replacing for perfect alignment. Note: None of our articles are very long. 200 words is the longest we use, with the typical being between 110-180. This tool is not intended for long newsy articles. It is intended to be entertaining and interesting…with the sole goal of keeping you top of mind for the life of your business.

How Does this Work? +

Using Fast Newsletters is easy!

On the 15th of each month, we send you an email with a link to download your newsletter. You will have access to BOTH the PRINT and the EMAIL versions. Some agents like to mail the print newsletter to their A-List clients, and email the newsletter to everyone else. Other agents like to print the newsletter and hand-deliver it to their farm.

We have highlighted all the locations in the newsletter where you need to change information to your personal contact information. Once you have done that, it is ready to send. (Note: If you use both the print and the email version, you must make changes to both, requiring about five minutes each.)

Or you can continue to make other changes. You can replace articles, add your logo, change the newsletter name and colors, etc.

Can I send this as an EMAIL newsletter? +

Yes! We offer an attractive HTML version of our newsletter. To use the e-newsletter, you must create a free MailChimp account. MailChimp allows you to customize your e-newsletter, using your own contact information, changing the name of the newsletter, adding a header image, etc. You can also change articles and add your own links to your listings and other content. You can choose to have MailChimp send your newsletter by uploading your contacts to MailChimp (free up to 2,000 contacts). Or you can export your newsletter and install it on your own website or use it in another email marketing program.

We show you how.

Do I need to know how to use Microsoft Word? +

You must have Microsoft Word installed on your computer to use the print version Fast Newsletters, but not the email version. You only need to use a few keystrokes in Word to have a fully personalized newsletter. Specifically, you must be able to use your mouse to highlight the words that appear in RED, change the color, and type your own name. If you wish more extreme customization and branding, you will need slightly higher skills in using Word. But we provide an easy to follow tutorial document that almost anyone can use to customize their newsletter.

When and how do I get my newsletter each month? +

A download link is emailed to you on the 15th of each month for the following month’s newsletter (example: July’s newsletter is emailed to you on June 15; December’s newsletter is emailed to you on November 15; etc.).

How Secure Is My Payment Information? +

Our payment portal is Chargebee, an online secure payment portal. Fast Newsletters does not handle, see, manage, or store your credit card information. Chargebee manages all credit card information. For more information about Chargebee see: http://chargebee.com

How do I update my email address, phone, or payment information? +

When your email address or phone number changes, you must notify us by email. We manually make those changes to account information. When your credit card information changes, notify us and we will initiate a change of payment information through our secure credit card portal. You will get an email directly from Chargebee asking for your updated card information.

When will I get my first issue? +

When you complete the ordering process, you will get an email with your login password. You can then log into your account and download your newsletters. The first newsletter you get will be for the current month until the 15th. On the 15th of each month, you will receive the next month’s newsletter. (Example: The July issue is ready on Jun 15.)

If you do not receive your password within 5 minutes of finishing registration, please email us at admin@fastnewsletters.com.

There seems to be a problem with my newsletter. What should I do? +

We make every attempt to create a flawless product. However, computers and especially different versions of Microsoft Word might interpret our template slightly differently. If you have issues with alignment, or any other issue with the template, please send an email to: admin@fastnewsletters.com. We will respond within 24 hours.

How can I contact you? +

We love your questions and want to help any way we can. We’re a small outfit, and have no phone support at this time. However, if you contact us at: admin@fastnewsletters.com, we will get back to you within 24 hours. If you include your phone number, we will call you back. If you need to cancel your subscription, send an email asking us to cancel your subscription. If you want to make suggestions, please offer them to us–we listen. If you have problems, or other questions, let us know.

How do I cancel my subscription? +

While we would hate to see you go, we understand that things happen and you no longer need us. Email us at admin@fastnewsletters.com and say Cancel My Subscription. Add your name and phone number so we can cross reference your email to your account. We will cancel the subscription within 24 hours. If your cancellation is received in our email inbox within 30 days of your initial order, we will also refund your initial fee.

Can I change the contest, quiz, or other elements? +

The newsletter is fully customizable. You can replace the content in the Thank You box, quiz contest, or any other element you like, including changing articles, images, and calls to action.

Is the content copyrighted? +

We do not use content that has been previously copyrighted. The content is all 100% original as written by us, or it is public domain free content which we have revised to fit. The content is copyrighted within the context of the Fast Newsletter as an original work, licensed to each user who has subscribed to our $13/month service. You may use the content only in your newsletter or other private mailings, and the content cannot be resold in any form. The content is not licensed for distribution on the internet or in your blog.

Is the content vetted? +

We do not vet the content (go through a process of ensuring it’s fully accurate and proven). If medical, financial, or technical suggestions are offered, they are benign (such as, “A simple savings idea is to skip the morning cup of coffee and put that money in an envelop instead.”). However, we include a notice on each newsletter that users should seek professional advice before taking risky action, and that the content of each Fast Newsletter is not professional advice, but offers ideas that readers may want to investigate further.

Can I legally change the copy and images to fit my needs? +

Yes, as long as quotes, statistics and other research or historical facts are not changed. If you would like to only use a portion of an article in your newsletter, you are free to do so. If you would like to rework a title or headline, you are welcome to do so. If you would like to use your own images, you are free to do so. The only thing we request you not do is use the content in your personal blog. If you have questions, please contact us at: admin@fastnewsletters.com. We will get back to you within 24 hours.

Is it necessary to include references when using an article? +

All content used in Fast Newsletters is either original content, written by our staff, or public domain content. No references to authorship or origins is necessary. Occasionally you may have a client tell you they’ve seen similar content elsewhere. There are many blogs, magazines, newsletters, and other forms of content using similar sources for their information. If you have a question about any particular piece of content, please send your question to us at: admin@fastnewsletters.com.

Can I use Fast Newsletter copy on my personal blog? +

No, it is illegal to use copy from Fast Newsletters on your personal blog. Our usage license does not provide for internet distribution. However, you can offer our “special reports” as an offer when someone signs up to your own mailing list, and you can offer your reports to your online social media community. You are also welcome to add the entire newsletter as a PDF link within your website, and then email the link to your community.